Desktop Support Engineer

Posted 4 weeks ago

Role: Desktop Support Engineer

Domain: System Integrator

Location: Dubai, UAE

Years of Experience: 4 – 6

Experience/Skills required:

  • Minimum of 4-6 years of experience in desktop support with appropriate industry standard certifications such as but not limited to the following list: ITIL Foundation Certification – IT Service Management and CompTIA A+ certified
  • Experience in Help Desk role supporting PC hardware, Windows, Microsoft products and other desktop applications
  • Experience in installing, configuring, assembling and repairing computers, monitors, network infrastructure and peripherals such as printers and related hardware
  • Excellent customer service and troubleshooting skills for general computing issues including software upgrades and preventative maintenance
  • Able to work independently and manage multiple customer locations
  • Flexible to visit multiple customer locations in any given day
  • Strong written and oral communications skills (English)
  • Customer-oriented and cool-tempered

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